Shipping policy

TrioPanels ships from our warehouse at **92 Kansas St, Hackensack, NJ 07601**.

**Local delivery (our own van) — New York / New Jersey metro area.**
- Delivery fee is calculated by distance at checkout. Enter your address to see your
  rate and confirm availability.
- Orders are typically scheduled for delivery within **2–5 business days**. Our team
  will contact you to arrange a delivery window.
- An NYC bridge/toll surcharge applies to deliveries into the five boroughs.
- Please ensure someone is available to receive and inspect the panels at delivery.

**Free showroom pickup — Hackensack, NJ.**
- Pickup is usually ready within **24 hours**. We'll notify you when your order is ready.
- Pickup address: 92 Kansas St, Hackensack, NJ 07601 — Mon–Sat, 9am–6pm ET.

**Delivery area.** We currently deliver locally only (NY/NJ metro). We do not offer
nationwide parcel shipping at this time. Orders outside our delivery area should use
showroom pickup, or contact us at **+1 (202) 970-3444** to discuss options.

Questions about delivery? Call **+1 (202) 970-3444** or email
**info@triopanels.com**.